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Street door, shop, metal shutter and garage: how we attend them

Four different accesses, four ways to authorise and invoice. Choose the block and open the specific service.

Metal community entrance in Barcelona with an intercom, locksmith work for businesses

A community cannot leave the street door open. A shop cannot lose the first hour of trade. That is why we separate street door, shop door, shutter and garage: authorisation, the hours when noise is allowed and whose name goes on the invoice all change.

In every case we ask who authorises (chair, administrator, shop owner or caretaker) and whether neighbours or customers must still pass while we work.

Amounts follow the public tariff: opening from €69, cylinder from €90, night or holiday surcharge €35, VAT included.

Four accesses, four services

Community street door

A lock that will not latch, a porter cylinder or a neighbour’s keys in circulation. Coordinated so the building is not left open.

Authorization: Chair, administrator or a neighbour with authorisation. After midnight, ID and building details; the invoice is regularised the next day.

Hours: Weekday 8:00–20:00 for planned changes. A blocked street door: any hour, with the surcharge if it applies.

Billing: Invoice to the community or the managing agent, with tax ID.

Street-door lock replacement

Shop or office

The pedestrian door of the shop, store-room or practice. The cylinder or the leaf body usually fails, not the shutter.

Authorization: Shop owner or someone with keys and business papers. After a theft, a police report or notice to the insurer.

Hours: Before opening or after closing. If the shop cannot open, it is an emergency.

Billing: Invoice to a self-employed person or company, parts itemised for the insurer.

Shop-door opening

Metal shutter

A roller shutter or shop closure that will not rise, will not drop or has lost a slat.

Authorization: Owner or caretaker. If the closure belongs to the community, the same rule as the street door.

Hours: First thing (7:00–10:00) and late-afternoon close. After midnight only if the shop is left exposed.

Billing: Invoice to the shop. An axle or slats that are not in the van are quoted and we return.

Shutter and closure repair

Community or private garage

Up-and-over, simple sectional or sliding door mid-travel. We do not programme remotes.

Authorization: Chair or concierge for a shared garage; owner for a house.

Hours: Weekday for springs. Freeing a leaf with cars inside: at night too.

Billing: Invoice to the community or the private customer. Electric automation is assessed separately.

Garage and up-and-over doors

Typical fits

  • Shutter that will not open the shop

    Jammed metal closure or forced padlock first thing.

  • Building entrance

    Community lock that will not latch or keys that must be reissued.

  • Community garage

    Up-and-over door that leaves the enclosure open or blocked.

  • Lost shop keys

    Cylinder change to cancel copies, not a cosmetic swap.

How to request it

  • Identify the access

    Street door, shutter, pedestrian door, garage or safe.

  • Say who authorises

    Community chair, caretaker or shop owner.

  • Confirm the town

    Barcelona, Vallès or Maresme; travel is validated with the address.

Frequently asked questions

Can you come to a shop first thing?

Yes. The emergency service is 24 hours. Call and say the shop cannot open.

Do you work for communities?

Yes. Street doors, garages and shared rooms. Someone must authorise the replacement.